Terms and Conditions

1. Use of Services

You agree to use our Website and services only for lawful purposes and in accordance with these Terms. You shall not:

• Use the services for any unlawful, fraudulent, or harmful activity
• Attempt to gain unauthorized access to any system or network
• Interfere with or disrupt the integrity or performance of our services

We reserve the right to suspend or terminate access to our services at our sole discretion if any misuse is detected.

2. Services Provided

SoftNursery provides services including, but not limited to:

• Custom Software Development
• Software-as-a-Service (SaaS) solutions
• Artificial Intelligence tools (including nexAi)
• Search Engine Optimization (SEO) and digital marketing services
• Training and educational programs

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Accounts

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account

We are not liable for any loss or damage arising from unauthorized use of your account.

4. Payment Terms

All payments must be made in accordance with the agreed terms:

• Fees must be paid in advance unless otherwise agreed in writing
• All payments are non-refundable unless explicitly stated
• Failure to make timely payments may result in suspension or termination of services
• Prices and fees are subject to change at any time

5. Subscription and Cancellation

For subscription-based services:

• Subscriptions may be billed on a recurring basis (monthly or annually)
• You may cancel your subscription at any time
• No refunds will be provided for partial use or unused subscription periods
• Services will remain active until the end of the current billing cycle

6. Intellectual Property Rights

All content, software, code, designs, trademarks, and materials provided by SoftNursery are the exclusive property of the Company unless otherwise agreed in writing.

You may not copy, reproduce, distribute, modify, or create derivative works without prior written consent.

Ownership of client-specific projects shall be governed by separate agreements where applicable.

7. Limitation of Liability

To the fullest extent permitted by law, SoftNursery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business opportunities
• Service interruptions or system failures

All services are provided on an "as is" and "as available" basis without warranties of any kind.

8. AI and SaaS Usage Policy

Users of AI tools and SaaS services must comply with the following:

• Do not generate or distribute unlawful, harmful, or misleading content
• Do not misuse or exploit the system for abusive purposes
• The Company is not responsible for outputs generated by AI systems

Violation of this policy may result in immediate suspension or termination of access.

9. Training and Educational Services

For training and educational programs:

• Content is provided for informational and educational purposes only
• We do not guarantee employment, income, or business results
• Access and usage terms may vary depending on the program

10. Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if:

• You violate these Terms
• You engage in fraudulent or harmful activities
• You fail to comply with payment obligations

11. Changes to Terms

We may revise these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website and services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh.